Student Services
Academic Advising: At Strayer University, academic advising is a communication process—whether face-to-face, by mail or email, on the telephone, or through computer-mediated systems—by which Strayer helps students realize their maximum educational and career potential and become effective agents for their lifelong learning endeavors.
Strayer views advising as a comprehensive process designed to help each student make sound academic decisions. Academic advising is done primarily by the advisor or coach. Associate academic deans provide advising to students repeating courses.
Career Resources: Career resources are available to support the professional development of our students and alumni through the University Career Center website or through the iCampus portal. These resources include fundamental instruction about resumes, job searching, interviews, and cover letters. Also included are innovative tools such as an online job board, an interactive mock interview tool, and on-demand career advice videos. The intent is to actively engage students in the career development process; participation in the career activities and/or completion of any Strayer program does not guarantee a student will find employment.
Center for Well-Being: At Strayer University, we recognize that students bring more than just their academic brain to classes—students also bring their whole person. Whether balancing work, family, community or social commitments, students are also managing their education and coursework. That is where Strayer’s Center for Well-Being comes in—because Strayer Cares about the whole student.
Access Strayer’s Center for Well-Being in iCampus, which serves as a one-stop-shop for information and student support. The Center for Well-Being site is arranged by six dimensions of well-being with pages for Academics, Career, Essential Needs, Finances, Mind & Body, and Social Connection. Each page includes resources and support in response to what students tell us they are looking for, including links to resources and services we offer to support students and their goals for coursework, life supports, career, and finances.
The Center for Well-Being site includes topics such as:
- I want to improve my study skills (Academics page)
-
I need help understanding my assignment (Academics page)
- I am looking for a job (Career page)
- I am navigating a stressful environment (Essential Needs page)
- I want to explore scholarship options and other ways to pay for my degree (Finances page)
- I want support balancing school and life (Mind & Body page)
- I feel overwhelmed (Mind & Body page)
-
I want to find a mentor (Social Connection page)
Students can access SOAR through iCampus for school-life referrals, emotional support, stress management, tools for daily living, and other supports for managing life.
Computer/Technical Support Services: Strayer provides a variety of technical services to students. The university has a media center at each campus with computers for students to use during normal campus hours. In addition, students can use their own personal computing devices at campuses. Wi-Fi and printer access are also available at all campuses for student use. Each campus has staff who can assist students with basic computer questions.
Student Technical Support is available 24/7 to assist with access issues, the courseroom/Blackboard, and other tools and resources used by the university. For more resources and how to contact technical support, go to iCampus at https://icampus.strayer.edu/technical-support.
Financial Advising: Any financial concerns should be discussed with personnel in Student Financial Services.
International Student Advising: F-1 students should meet with a dean, advisor or coach quarterly to plan their course schedule.
Placement Testing: Undergraduate students must demonstrate proficiency in English in order to successfully navigate their academic career at Strayer. Students should reference the procedures for fulfilling Strayer placement requirements under the section titled Undergraduate Admission in the catalog.
Taking the placement exam requires no preparation. Students have access to take the placement through the student portal on iCampus at https://icampus.strayer.edu. This can be taken remotely or on a campus.
Tutorial Services: All students have access to tutoring services at no cost. Information about tutoring and supplemental instruction is available for students via the student learning system homepage.
Supplemental instruction for specific courses may also be provided. Tutoring and supplemental instruction services are provided by subject matter experts with a strong background in the subject area in which they are tutoring.
For all tutorial sessions, the student should come prepared by bringing course materials and specific questions for the tutor and having completed the required course reading and attempted the required homework. Tutors may provide feedback to course instructors on topics covered in individual sessions. Although the instructor is always the first person the student should turn to for further clarification or assistance, a tutor can provide additional assistance in reaching educational goals.
Veterans' Advising: Strayer University keeps abreast of current requirements and regulations by maintaining a liaison with the Department of Veterans Affairs. University administrators also periodically attend appropriate seminars.
Initial information about educational programs for veterans and initial assistance to veterans are provided by the admissions office. Thereafter, Student Financial Services handles questions and paperwork concerning re-certification and continued eligibility. Student Financial Services is available to answer any questions veterans may have.
Students may reference a list of topics included in this catalog for additional information about military and veteran students. See Active Duty Military and Veteran Students in the General Information section of this catalog.