Refunds for Books and Materials

Undergraduate textbooks and materials purchased through the Strayer Bookstore may be eligible for return. Students should refer to the University's Bookstore for full details.  In order to receive a full refund, course material must be returned in new, unopened condition. Purchases of electronic content, such as eBooks, are not refundable if downloaded.  Students who have not downloaded the item and are within the 21 days return period, should contact the Strayer University Bookstore customer service department.

Graduate eBooks and material may be eligible for refund if the course is dropped prior to add/drop and no attendance has been established by the fifth week.  Print-on-Demand copies of physical material are not eligible for return.  Physical textbooks shipped directly from the University Bookstore may be eligible for return if returned within 21 days of class start or ship date, which-ever is later.  In order to receive a full refund, course material must be returned in new, unopened condition.