Student Services
Academic Advising: At Strayer University, academic advising is a communication process—whether face-to-face, by mail or email, on the telephone, or through computer-mediated systems—by which Strayer helps students realize their maximum educational and career potential and become effective agents for their lifelong learning endeavors.
Strayer views advising as a comprehensive process designed to help each student make sound academic decisions. Academic advising is done primarily by the advisor or coach. Associate academic deans provide advising to students repeating courses.
Computer/Technical Support Services: Strayer provides a variety of technical services to students. The university has a media center at each campus with computers for students to use during normal campus hours. In addition, students can use their own personal computing devices at campuses. Wi-Fi and printer access are also available at all campuses for student use. Each campus has staff who can assist students with basic computer questions.
Student Technical Support is available 24/7 to assist with access issues, the courseroom/Canvas, and other tools and resources used by the university. For more resources and how to contact technical support, go to iCampus at https://icampus.strayer.edu/technical-support.
Financial Advising: Any financial concerns should be discussed with personnel in Student Financial Services.
International Student Advising: F-1 students should meet with a dean, advisor or coach quarterly to plan their course schedule.
Peer-to-Peer Mentorship Program: The Peer-to-Peer Mentorship Program pairs successful experienced students who can provide advice, encouragement, and support with new Strayer University students. The Peer Mentorship Program focuses on providing new students with a sense of community as well as acclimating students to college and resources that will help them be more successful at Strayer University.
Peer mentors are student volunteers who serve as guides for one quarter to help new students navigate the available tools and resources and challenges that students typically experience during the first few months in college. To learn more about the Peer Mentorship program and the eligibility requirements, visit https://icampus.strayer.edu/peer-peer-mentorship-program.
Placement Testing: Undergraduate students must demonstrate proficiency in English in order to successfully navigate their academic career at Strayer. Students should reference the procedures for fulfilling Strayer placement requirements under the section titled Undergraduate Admission in the catalog.
Taking the placement exam requires no preparation. Students have access to take the placement through the student portal on iCampus at https://icampus.strayer.edu. This can be taken remotely or on a campus.
Tutorial Services: All students have access to tutoring services at no cost. Information about tutoring and supplemental instruction is available for students via the student learning system homepage.
Supplemental instruction for specific courses may also be provided. Tutoring and supplemental instruction services are provided by subject matter experts with a strong background in the subject area in which they are tutoring.
For all tutorial sessions, the student should come prepared by bringing course materials and specific questions for the tutor and having completed the required course reading and attempted the required homework. Tutors may provide feedback to course instructors on topics covered in individual sessions. Although the instructor is always the first person the student should turn to for further clarification or assistance, a tutor can provide additional assistance in reaching educational goals.
Veterans' Advising: Strayer University keeps abreast of current requirements and regulations by maintaining a liaison with the Department of Veterans Affairs. University administrators also periodically attend appropriate seminars.
Initial information about educational programs for veterans and initial assistance to veterans are provided by the admissions office. Thereafter, Student Financial Services handles questions and paperwork concerning re-certification and continued eligibility. Student Financial Services is available to answer any questions veterans may have.
Students may reference a list of topics included in this catalog for additional information about military and veteran students. See Active Duty Military and Veteran Students in the General Information section of this catalog.