Civil Rights and Other Grievances
student with concerns not covered in the above processes should first raise their
grievance, in writing, to a student services staff member. If the student services staff member’s
response does not resolve the student’s concerns, then the student may escalate
the grievance to the Office of Student Affairs (email@example.com).
The Office of Student Affairs will work to provide the
student a response within five (5) business days after receipt of the
grievance. The decision of the Office of Student Affairs is the University’s final
The investigation process for certain civil rights-related
concerns follows a different timeline and may be found below.
Complaints regarding discrimination, harassment, or
denial of an accommodation previously negotiated under the Americans with
Disabilities Act (ADA) should be immediately communicated verbally and in
writing directly to the Assistant Vice Provost, Student Affairs, who may be reached by phone
at (877) 261-6908, by fax at (571) 643-0646, by e-mail to firstname.lastname@example.org
or by mail at P.O. Box 710927, Herndon, VA 20171.
Civil Rights Related Concerns
The procedure described below is applicable to non-academic
complaints of unlawful discrimination, harassment, retaliation, or unfair
treatment on the basis of the following:
Title VI and Title VII of
the Civil Rights Act of 1964;
- Section 504 of the
Rehabilitation Act of 1973, as amended;
The Family Education
Rights and Privacy Act of 1974;
The Age Discrimination
Act of 1975; and
The Americans with
Disabilities Act of 1990.
For complaints of unlawful discrimination or unfair treatment on the basis of Title IX of the Education Amendments of 1972 (Sexual Harassment), please see the Title IX Sexual Harassment Policy for procedures.
Student complaints of
this nature should be directed immediately to The Office of Student Affairs in
writing at email@example.com. The Assistant Vice Provost, Students Affairs,
in coordination with Strayer University’s Human Resources department (for
complaints directed against a Strayer employee), will promptly investigate the
complaint. This investigation may
require the complainant or other parties who may have knowledge about the
alleged matter to be interviewed. The Assistant Vice Provost, Student Affairs will respond to the complainant with a resolution in writing,
typically within 30 calendar days after receipt of the complaint. The University, at its sole discretion, may
extend the timeframe of the investigation for good reason. The decision of the Assistant Vice Provost, Student Affairs will be
If a complaint is found
to be substantiated, the misconduct will be dealt with promptly and
appropriately by the University. Any corrective actions taken with regard to
any Strayer University employee’s performance will be kept confidential.
The Assistant Vice Provost, Student Affairs may
determine that a complaint does not allege sufficient facts to warrant an
Any student found making false, malicious, or repeated baseless
accusations may be subject to disciplinary action.