Other Non-Academic Grievances

Other Non-Academic Grievances

Any student with concerns not covered in the above processes should first raise their grievance, in writing, to a student services staff member.  If the student services staff member’s response does not resolve the student’s concerns, then the student may escalate the grievance to the Office of Student Affairs (studentaffairs@strayer.edu).

The Office of Student Affairs will work to provide the student a response within five (5) business days after receipt of the grievance.  The decision of the Office of Student Affairs is the University’s final response. 

Complaints regarding discrimination, harassment, or denial of an accommodation previously negotiated under the Americans with Disabilities Act (ADA) should be immediately communicated verbally and in writing directly to the Assistant Vice Provost, Student Affairs, who may be reached by phone at (877) 261-6908, by fax at (571) 643-0646, by e-mail to studentaffairs@strayer.edu or by mail at P.O. Box 710927, Herndon, VA 20171.